AI Company USA
Effective Date: June 19, 2025
Last Updated: June 19, 2025
At AI Company USA, we believe that technology should serve people, not exploit them. This Privacy Policy reflects our core value of data sovereignty—your information belongs to you, and we're committed to protecting it with the same integrity we bring to securing our clients' business data.
We will NEVER sell, rent, or trade your personal information to third parties. Period.
When you interact with our services, we may collect:
Name (first and last)
Email address
Phone number
Company name and industry
Business address (if provided)
Responses to our AI Readiness Assessment
Business operational information
Technology usage patterns
Pain points and objectives
Consent for email communications
Consent for phone calls (including AI-assisted calls)
Consent for text message communications
Opt-in/opt-out preferences
Meeting notes and recorded sessions (with consent)
Business requirements and objectives
Implementation preferences and constraints
IP address and general location
Browser type and version
Device information
Pages visited and time spent
Referral sources
Essential cookies for website functionality
Analytics cookies to improve user experience
Preference cookies to remember your settings
We do NOT use tracking cookies for advertising or to build profiles for third-party marketing.
We use your information solely to provide and improve our services:
Consultation Services: To assess your AI readiness and provide personalized recommendations
Communication: To send you assessment results, educational content, and service information
Customer Support: To respond to inquiries and provide technical assistance
Service Delivery: To implement AI solutions according to your specifications
Email Communications: Assessment results, educational content, appointment reminders, and service updates
Phone Calls: Follow-up discussions about assessment results, consultation scheduling, and customer support (including AI-assisted calls via ElevenLabs for initial result reviews)
Text Messages: Assessment summaries, appointment reminders, and urgent service notifications
Educational Content: Industry insights, AI implementation guides, and best practices
Lead Management: Tracking engagement and communication preferences
Service Improvement: Analyzing aggregate data to enhance our offerings
Legal Compliance: Meeting regulatory requirements and protecting our legitimate business interests
AI Company USA will never sell, rent, or trade your personal information to third parties for marketing or any other purposes.
We work with select service providers who help us deliver our services. These providers are contractually bound to protect your information:
Airtable: Customer relationship management and data storage
ElevenLabs: AI-powered phone call services for assessment follow-ups
Twilio: Text message delivery services
Email Service Providers: Secure email delivery (Gmail/SendGrid)
Calendar Services: Appointment scheduling (Google Calendar)
Payment Processors: Secure payment processing for services
Website Analytics: Understanding website usage patterns
Are carefully vetted for security and privacy practices
Receive only the minimum information necessary
Are contractually prohibited from using your data for their own purposes
Must meet or exceed our data protection standards
We may disclose information only when required by law:
In response to valid legal process (subpoenas, court orders)
To protect against fraud or security threats
To protect the safety of individuals or property
In connection with a business transfer (with continued privacy protection)
Encryption: All data transmitted and stored is encrypted using industry-standard protocols
Access Controls: Strict limits on who can access personal information
Regular Audits: Ongoing security assessments and improvements
Staff Training: All team members trained on privacy and security best practices
Unlike many tech companies, we believe in local data control:
Client implementation data stays on their premises via our Jetson hardware solutions
Assessment and contact data is stored in secure, US-based servers
No foreign government access to your information
You maintain control over your data throughout our relationship
Email: Unsubscribe links in every email, or contact us directly
Phone Calls: Request to be removed from call lists at any time
Text Messages: Reply "STOP" to opt out of SMS communications
All Communications: Email [email protected] to update preferences
Right to Access: Request a copy of all personal information we have about you
Right to Correction: Ask us to correct inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information (subject to legal requirements)
Right to Portability: Receive your data in a portable format
If you're a California resident, you have additional rights:
Right to know what personal information is collected and how it's used
Right to delete personal information
Right to opt-out of sale (though we never sell personal information)
Right to non-discrimination for exercising your privacy rights
If you're in the European Union, you have additional protections:
Lawful basis for processing (consent, legitimate interest, contract performance)
Right to data portability and erasure
Right to object to processing
Right to lodge complaints with supervisory authorities
Assessment Data: Retained for 3 years to provide ongoing support and service improvements
Communication Records: Retained for 2 years for customer service and legal compliance
Website Analytics: Aggregated data retained indefinitely; individual data deleted after 26 months
Marketing Communications: Until you unsubscribe or request deletion
Business Relationship Data: Retained throughout our business relationship and for 7 years after termination for legal and tax purposes
You can request earlier deletion by contacting us, subject to legal retention requirements.
Required for website functionality:
Authentication and security
Shopping cart and session management
Form data preservation
Help us improve user experience:
Website usage patterns
Popular content identification
Performance monitoring
Remember your choices:
Communication preferences
Display settings
Language preferences
You can control cookies through your browser settings, though disabling essential cookies may limit website functionality.
Our services are designed for business professionals and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
AI Company USA operates primarily within the United States. If you're accessing our services from outside the US:
Your information may be transferred to and processed in the United States
We ensure appropriate safeguards for international transfers
We comply with applicable international privacy frameworks
We use artificial intelligence to enhance our services:
Assessment Scoring: Automated calculation of AI readiness scores
Content Personalization: Customized recommendations based on responses
Communication Assistance: AI-powered phone calls for initial result discussions
Website Experience: AI-enhanced user interface and support
All AI systems operate under human supervision
Significant business decisions involve human review
You can always request human interaction instead of AI assistance
AI recommendations are advisory, not determinative
Email: [email protected]
Phone: Available upon request
Mail:
AI Company USA
Privacy Officer
Business Address Available Upon Request
General Inquiries: 2 business days
Access/Deletion Requests: 30 days
Urgent Privacy Concerns: 24 hours
If you believe we've mishandled your personal information:
Contact us directly using the information above
We'll investigate and respond within 30 days
If unsatisfied, you may contact relevant regulatory authorities
At AI Company USA, your trust is our most valuable asset. We're committed to:
✓Transparency: Clear communication about our data practices
✓Control: Putting you in charge of your information
✓Security: Protecting your data with enterprise-grade measures
✓Respect: Honoring your communication preferences
✓Integrity: Never selling or misusing your information
We believe that ethical data practices are not just legally required—they're fundamental to building the trustworthy technology relationships that American businesses deserve.
We're here to help. Contact us at [email protected] or call us for assistance.